Careers

Magic at Work

At Magic City Casino, we are always looking for great people to join our team.
Check out our available positions and apply today!

Housekeeper

Description of Duties
  • Ensures all areas of the facility, casino, and BOH sensitive areas are ready for operation by thoroughly cleaning, dusting and polishing all areas when facility is closed.
  • Ensures all public areas of facility and casino are maintained for daily operations by thoroughly cleaning, dusting and polishing all customer areas.
  • Follows all safety guidelines and organizational policies.
  • Uses all appropriate housekeeping equipment to perform the job.
  • Maintains clean floors by waxing and vacuuming carpeted areas.
  • Ensures that all trash cans are changed on a regular basis.
  • All other assigned duties.
Work Requirements
  • High School diploma or equivalent, or 2+ years of housekeeping experience preferred.
  • Must be able to obtain the appropriate state occupational license.
  • Must be able to stand for 8 hours.
  • Must be familiar with all housekeeping equipment.
  • Must be able to lift at least 50lbs.
  • Must be able to work a flexible schedule to include nights, weekends and holidays.
Apply Now

Count Team Member

Description of Duties
  • Collects slot cash storage boxes from the slot floor in compliance with Internal Controls and State Rule.
  • Opens, counts and records poker room drop boxes and jackpot drop boxes in accordance with approved procedures.
  • Sorts, counts straps and records the contents of slot drop boxes according to approved procedures.
  • Compares information contained in slot drop boxes to data stored in the computer system.
  • Completes paperwork in accordance with internal controls.
  • Responsible for minor repairs and maintenance of soft count room equipment.
  • Notifies Count room manager of malfunctioning equipment.
  • Remains professional at all times while being efficient and effective.
  • All other duties assigned.
Work Requirements
  • High School diploma preferred
  • Ability to speak, read and write English.
  • Adding machine, currency counting machine and knowledge of computer terminal preferred.
  • Ability to “cut” and count gaming chips.
  • Ability to obtain appropriate occupational license(s).
  • Basic mechanical (repair) ability helpful.
  • Prior money handling experience preferred.
  • Team work skills are a must.
  • Must have a strong attention to detail.
  • Ability to work flexible hours to include nights, weekends and holidays.
  • Ability to stand, bend, squat and kneel for extended period of time.
  • Must be able and willing to lift objects heavier than 5 lbs. and to push heavy carts through the casino floor.
Apply Now

Security Agent

Description of Duties
  • Conducts him or herself in accordance with all Department of Business and Professional Regulation standards and the Company’s internal policies and procedures
  • Patrols gaming areas and grounds to establish security presence and reports all unusual situations and suspicious persons.
  • Monitors through inspection and observations all activities within the facility.
  • Observes, records and reports any unusual incidents and occurrences including medical situations .
  • Provides excellent customer service to ensure positive guest experiences.
  • Knowledgeable of all current marketing events happening to promote and assist our patrons
  • Stands post to ensure alertness in the casino
  • All other duties assigned.
Work Requirements
  • High School Diploma preferred.
  • Class ‘D’ License preferable.
  • 1+ years of previous security experience preferred.
  • Must be able to obtain the appropriate state occupational license.
  • Must be able to communicate effectively in both verbal and written form.
  • Must be able to stand for long durations of time.
  • Must be able to respond calmly to emergency situations.
  • Must be able to work flexible hours to include nights, weekends and holidays.
Apply Now

Poker Dealer

Description of Duties
  • Deals various Poker games in accordance with departmental policies and procedures.
  • Opens and closes assigned Poker tables.
  • Monitors and maintains card control, chip control, and other elements of Poker gaming integrity.
  • Hosts guests and ensures high quality games and service levels.
  • Answers questions about game rules and casino policies.
  • May be required to assist in brush and/or chip runner duties.
  • Responds to complaints, mediates disputes, and provides professional and positive guest interactions.
  • All other duties as assigned.
Work Requirements
  • High School diploma or GED preferred
  • Poker School Certification preferred.
  • 2+ years of poker dealing experience preferred.
  • Bilingual: English/Spanish preferred.
  • Must be able to sit and/or stand for extended periods of time, have finger and manual dexterity, have hand-eye coordination, ability to grasp, reach, bend, lift up to 10 lbs and perform repetitive motions.
  • Must be able to obtain the appropriate state occupational license.
  • Strong knowledge of poker rules.
  • Ability to Explain and operate Poker game play and tournament play.
  • Proven customer service skills.
  • Excellent communication skills, both orally and in writing.
  • Must be able to work a flexible schedule to include nights, weekends and holidays.
Apply Now

Casino Host

Description of Duties
  • Must be able to promote the facility by making contact with prospective members
  • Must be able to develop and maintain business relationship with patrons
  • Maintains a database of high-volume players.
  • Accurately maintain players development reports and spreadsheets
  • Has full understanding of facility’s features, amenities and systems (Players Club, box office ticketing system, etc.).
  • Recruits and registers new members, explains Club benefits and rules, checks and redeems points, validates promotional points.
  • Stays updated on promotions, special events, etc. to be able to competently inform guests.
  • Other duties as assigned.
Work Requirements
  • High school diploma or GED required.
  • 1-2 years Hospitality experience preferred
  • Bilingual (English and Spanish) strongly preferred.
  • Excellent customer service skills required.
  • Strong written, oral and interpersonal communication skills and patron relations skills
  • Must have keen attention to detail.
  • Must have knowledge of Microsoft Office programs.
  • Must be willing to learn Players Club and box office systems.
  • Must be flexible and able to work well independently and in a team environment.
  • Must be able to work a flexible schedule to include nights, weekends and holidays.
  • Must be able to stand, walk, and move through all areas of the casino.
  • Must be able to obtain the appropriate state occupational license.
Apply Now

Dishwasher

Description of Duties
  • Cleans all kitchen ovens, sinks, freezers, coolers, griddles and other dirty restaurant equipment.
  • Cleans and wipes down tables, chairs and walls.
  • Cleans and organizes all storage areas including the main freezer and cooler.
  • Cleans and sanitizes food service and preparation ware.
  • Cleans, transports and stores all pots and pans used in the food and beverage operation
  • Maintains the dish area in a clean and orderly manner.
  • Operates dishwashing machine and other cleaning equipment to ensure that all materials are thoroughly cleaned in a timely manner.
  • Assists in maintaining the highest standards of cleanliness in all food and beverage areas.
  • Follows all safety guidelines and organizational policies.
  • Knowledgeable of the MSDS book.
  • Ensures that all trash cans are changed on a regular basis.
  • Assists in any other duties in the kitchen under the supervision of the Chef.
  • All other duties as assigned.
Work Requirements
  • High School Diploma preferred.
  • Must be able to obtain the appropriate state occupational license.
  • Strong Food and Beverage product knowledge.
  • Strong time management and organizational skills.
  • Must work with chemicals.
  • Ability to lift up to 50lbs.
  • Ability to stand for 8 hours.
  • Will be required to work a flexible schedule which includes nights, weekends and holidays.
Apply Now

Steward

Description of Duties
  • Receives Food and Beverage inventory from shipping/receiving area.
  • Stocks the Food and Beverage outlets and storage area appropriately.
  • Actively rotates all food items and checks for expired items.
  • Audits storerooms and storage to maintain consistent quality, sanitation, and inventory
  • Assists in maintaining the highest standards of cleanliness in all food and beverage areas.
  • Follows all safety guidelines and organizational policies.
  • Ensures that all trash cans are changed on a regular basis.
  • All other duties as assigned.
Work Requirements
  • High School Diploma preferred.
  • Must be able to obtain the appropriate state occupational license.
  • Strong Food and Beverage product knowledge.
  • Strong time management and organizational skills.
  • Ability to lift up to 50lbs.
  • Ability to stand for 8 hours.
  • Will be required to work a flexible schedule which includes nights, weekends and holidays.
Apply Now

Cook

Description of Duties
  • Prepares a variety of food items for cooking in broilers, ovens, grills, fryers and a variety of other kitchen equipment.
  • Cooks all food items in accordance with the Company’s policies.
  • Assumes 100% responsibility for quality of food served.
  • Knows and consistently follows standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
  • Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
  • Maintains a clean and sanitary work station area.
  • Follows proper plate presentation and garnish set up for all dishes.
  • Closes the kitchen properly and follows the closing checklist for kitchen stations.
  • Assists others in closing the kitchen.
  • All other duties as assigned.
Work Requirements
  • High School Diploma preferred.
  • 2+ years of cooking experience in a high volume kitchen or equivalent education/certification preferred.
  • Must be able to obtain the appropriate state occupational license.
  • Experience in hospitality preferred.
  • Must have strong communication skills.
  • Must be able to lift up to 50 lbs.
  • Must be able to stand consecutively for 8 hours.
  • Must have strong time management and culinary skills.
  • Will be required to work a flexible schedule which includes nights, weekends and holidays.
Apply Now

Painter

Description of Duties
  • Daily maintains facility with necessary repairs.
  • Moves inventory when necessary.
  • Sets up equipment.
  • Assists with performing plumbing, carpentry, drywall and electrical procedures.
  • All other duties as assigned.
Work Requirements
  • High School Diploma, or 2+ Years of general maintenance background required.
  • Must be able to obtain the appropriate state occupational license.
  • Basic knowledge of plumbing and drywall.
  • Knowledge of electrical is a plus.
  • Able to lift 50+ pounds.
  • Must be able to stand for 8 hours.
  • Must be able to work flexible day and night shifts.
Apply Now

Concierge

Description of Duties
  • Attends to all guest comments, questions, complaints, etc. in a friendly and efficient manner.
  • Has full understanding of facility’s features, amenities and systems (Players Club, box office ticketing system, etc.).
  • Executes all aspects of Players Club – recruits and registers new members, explains Club benefits and rules, checks and redeems points, validates promotional points.
  • Executes all aspects of box office – sells event tickets, assists guests with ticketing inquiries, handles Will Call area, etc.
  • Stays updated on promotions, special events, etc. to be able to competently inform guests.
  • Serves as central problem-solving hub for employees to report issues occurring on the gaming floor or buffet area. Communicates reported issues to appropriate individuals.
  • Acts as a greeter in either the Casino or Clubhouse.
  • Performs usher duties as needed on event days.
  • Other duties as assigned.
Work Requirements
  • High school diploma or GED preferred.
  • Bilingual (English and Spanish) strongly preferred.
  • 1-2 years of customer service experience preferred.
  • Excellent customer service skills required.
  • Strong written, oral and interpersonal communication skills.
  • Must have keen attention to detail.
  • Must have knowledge of Microsoft Office programs.
  • Must be willing to learn Players Club and box office systems.
  • Must be flexible and able to work well independently and in a team environment.
  • Must be able to work a flexible schedule to include nights, weekends and holidays.
  • Must be able to obtain the appropriate state occupational license.
Apply Now

Security Team Leader

Description of Duties
  • Supervises the activities of the Agents assigned to his/her shift.
  • Plans and directs all security related activities on assigned shift.
  • Ensures effective communication between all areas of the building and casino as it relates to the guest experience.
  • Performs security service requests and escorts as needed.
  • Patrols the casino and adjacent buildings.
  • Provides on the job training for Security Agents.
  • Investigates complaints of employees and makes recommendations to the Shift Supervisor.
  • May schedule and evaluate security personnel in accordance with departmental operating standards; specifically, supervises the activity of Agents to provide physical security for all guests, employees and company property.
  • May conduct property internal investigations involving employee or customer related activities or incidents.
  •  Provides excellent customer service and employee relations.
  • Must be knowledgeable and ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols.
  • Issues written and oral instructions per the Security SOP’s.
  • Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
  • Studies and standardizes procedures to improve efficiency of subordinates and maintains harmony among workers and resolves issues of concern.
  • Performs Level 2 KeyWatcher system duties.
  •  Performs other related duties as may be assigned by reporting senior management.
  •  All other duties assigned.
Work Requirements
  • High School Diploma preferred.
  • Class ‘D’ License preferable.
  • 2+ years of previous security experience preferred.
  • Must be able to obtain the appropriate state occupational license.
  • Must be able to communicate effectively in both verbal and written form.
  • Must be a team player and able to lead by example.
  •  Must be able to stand for long durations of time.
  • Must be able to respond calmly to emergency situations.
  • Must be able to work flexible hours to include nights, weekends and holidays.
Apply Now
We are an EOE and drug free workplace. All applicants must be able to obtain a state occupational license, pass a drug test, credit check and lifetime criminal background check.
No walk-in applications or phone calls will be accepted.